FAQs

FREQUENTLY ASKED QUESTIONS (FAQ)

1. How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location, but most orders arrive within 5–10 business days.

2. Do you ship internationally?
Yes, we ship to multiple countries. Shipping times and costs may vary depending on the destination.

3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.

4. What if my item arrives damaged?
If your item arrives damaged or incorrect, please contact us within 48 hours with photos, and we will resolve it quickly.

5. Can I return my order?
Yes, we accept returns within 14 days of delivery. Items must be unused and in original condition. Please refer to our Return Policy for full details.

6. What payment methods do you accept?
We accept major credit cards and secure online payment methods.

7. Are your products handmade?
Our products are crafted with attention to detail and quality. Slight variations may occur, making each piece unique.

8. Can I cancel my order?
Orders can be canceled within 12 hours of purchase. After that, processing may have already started.

9. How can I contact you?
You can reach us anytime at: support@azeycraft.com