Return Policy
At Azeycraft, we want you to feel confident with your purchase.
Returns
We accept returns within 14 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
Due to the nature of our products, certain items may not be eligible for return, including:
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Used or worn items
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Items damaged after delivery
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Custom or personalized products
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within a few business days.
Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.
Exchanges
We currently do not offer direct exchanges. If needed, please return the item and place a new order.
Contact
For return requests, please contact us at:
Email: info@azeycraft.com