Refund policy
Refund Policy
We offer a 30-day return policy from the date of delivery.
To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
Returns
To request a return, please contact us at
support@azeycraft.com within 30 days of receiving your order.
Our team will provide instructions and assist you through the process.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within a few business days.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery and include clear photos.
We will resolve the issue by offering either a replacement or a full refund.
Non-Returnable Conditions
We do not accept returns for items that:
- Have been used or damaged after delivery
- Are not in their original condition
- Are missing original packaging
Important Notes
- Return shipping costs may apply
- Processing times may vary depending on your location